10-11-2020 12:06 PM
I am trying to connect to Web Services on my HP Photosmart 7525 printer. My internet is connected and fine, which I checked using the network print out. However, when I try to update/set up my Web Services ( I attempted to do so directly on the printer and on the website), I get the error "Unable to connect to Web Services. Confirm internet access and try again or enter a proxy address". I am on a shared network that is run through my apartment complex and was wondering if that may be the issue. I have tried all of the troubleshooting already, so any advice would be great!