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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-11-2020 03:26 PM - edited 10-11-2020 03:30 PM
HP Recommended
Product: HP OfficeJet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)
HP required me to update my HP Smart so I did - had been using it significantly over the past year to scan photos from my HP OfficeJet Pro 6978 onto my MIcrosoft Surface, and I used to be able to edit the photos (i.e. crop, color balance, etc) and save the changes easily. Now, when I crop and hit "done" the changes aren't saved and it reloads to the original photo without any of the changes I made.
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