10-11-2020 08:50 PM
i set up my new printer and it printed from my iphone and ipad ok. then I couldn't print anything. I tried on my windows 10 laptop and it printed. Then I found I could print something on my iphone but not on all apps - for instance notepad. I tried turning off the printer to start over but I cannot start at HP setup - it's not there. I thought i should factory reset and see if I can get back to the beginning. The printer recognizes the wifi and the iphone does not see the printer. Can you give me information on factory reset?