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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Envy 4527
Microsoft Windows 10 (64-bit)

Good morning,

When I bought my printer it included free ink for life (limited to 15 pages per month).

Now I've received an email saying this is ending and they are going to charge for the same service.

When did "for life" change? 

Is this a breach of contract?

 

I've tried contacted HP but they have yet to reply.

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