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I bought a new HP spectre x360 convertible 13-ae0xx two years ago. The original (type c) charger has broken down. I bought a new not original  one and it worked well until  2 months ago when I started to need to plug the charger in a specific angle in order to chare it.

Is the problem of the laptop itself or of the charger?

Does the problem derive from the fact that the charger is not original?

What should I do to fix it?

Thannks!

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