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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
10-13-2020 05:24 PM
HP Recommended
Product: HP OFFICE JET PRO 9025
Operating System: Microsoft Windows 10 (64-bit)
WHEN ON THE HP SMART APP, I SELECT MY PRINTER, THEN CLICK THE SCAN BUTTON WHERE IT USUALLY TAKES ME TO THE SCAN SCREEN. STARTING LAST WEEK, WHEN I HIT THE SCAN BUTTON FROM THE HOME SCREEN "LOADING HP CLOUD SERVICES" SHOWS ON THE SCREEN AND THEN GOES RIGHT BACK TO THE HOME SCREEN WITHOUT ALLOWING ME TO SCAN FROM THE COMPUTER. WHY IS IT DOING THIS AND HOW DO I FIX IT?
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.