• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-15-2020 12:08 AM - last edited on ‎10-15-2020 08:06 AM by Retired

HP Recommended
Product: HP ProBook 6470b
Operating System: Microsoft Windows 10 (64-bit)

Hello, i own a ProBook 6470b for 5y now,  I upgraded through these years some hardware, and never before had this issue...

so, the laptop is:

 

HP ProBook 6470b

serial:[Private information removed]

num:H3P63UC#ABB

 

OS: Windows 10 Pro 64-bit Version: 19042.572

CPU: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz

RAM: 16GB 8GB Elpida 1333MHz 8GB Transcend 1333MHz

MB: 179C KBC Version 42.38

BIOS 68ICE Ver. F.74

 

So, few days ago, broadcom bluetooth went missing.  Never happened before to me (but it is known issue, my co-worker own 8470p and i didn't manage to get working bluetooth, appears sporadic.)

 

I try every single solution here and on web, tryed /sfc etcetera command prompt repairs, tried restore point and still no. When install drivers for broadcom win7x64 (there is none for 10) compatibility  assistant pops up and says that there is security or perf. issues... How to force windows to accept the driver and let me be...

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.