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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended
8620

There is no paper jam and I’ve followed previous posts to check the wiring harness for loose wires.  No luck.  I can’t get to the main screen since I just receive the ADF error message.  It will network print, but I can’t use the copy feature

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