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‎10-21-2020 07:47 AM

HP Recommended
Product: HP 7500A
Operating System: macOS 10.15 Catalina

I have been trying to address the issue of the HP Device Manager utilizing a large amount of CPU power, so I uninstalled my printer, downloaded the latest HP software and reinstalled my HP 7500A printer. Now, when I try to print a test page from the HP Easy Start setup software, all I get is a "Printing - Waiting for printer to become available" message in my print Queue. I can select the option to test the scanner and that works perfectly. It just won't print. Frustrating.

 

Then I went to the HP Utility application and printed a Print Configuration Page which worked. Very strange.

 

Then, as another test, I attempted to print a PDF document. The document spools in the print Queue. "30% complete .... 60% complete ... 100% complete" then gives the same "Waiting for printer to become available" message. 

 

Driver Version: 4.6.0

 

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