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pavillan 15-cw1085nr
Microsoft Windows 10 (64-bit)

my speakers dont work properly. example: when i play audio from youtube or something, the sound is good for about 2 seconds then it gets very soft...if I crank it up to 100% it still sounds like 20%.

I'm not very computer savvy but I've tried everything that other people with the same issue had and worked through all of the support steps that were given but nothing seems to help. I really need somone one to remote into my laptop to fix this issue as I can not

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