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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Microsoft Windows 10 (32-bit)

I have the HP Office Jet 5740. It is no longer in warranty (bought in 2016). Tried printing this am and keep getting a pop-up saying HPDeviceMonitoring.framework" will damage my computer (Apple MAC). Called Apple and they said it was an HP issue which he could not help me with, although tried a number of things and nothing worked. He did mention he had a number of calls yesterday reporting the same issues. 

Please help....I do not know how to resolve this issue. 

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