• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎10-29-2020 10:32 AM

HP Recommended
Product: OMEN by Hp Laptop 15-dc0001la
Operating System: Microsoft Windows 10 (64-bit)

I recently acquired a hp omen 15-dc0001la . When I switched it on for the first time today, after transferring files from a USB drive yesterday, only the power button's backlight was on. The keyboard's backlight did not turn on. I tried the common troubleshooting options to switch on the backlighting:pressing Fn+F5,Fn+F9,Fn+F11,but the lighting never turned on. I also tried pressing F5,F9 and F11 but still nothing. I checked my Omen Command Centre for the lighting option but it doesn't have one. I confirmed in the 'Omen command centre feature' table that my model doesn't have that option. How can I get the backlighting back on?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.