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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-29-2020 04:28 PM

HP Recommended
Product: HP Envy 4500
Operating System: macOS 10.15 Catalina

Going round in circles!   Error message, I’ve cleaned the black cartridge, tried the chat line )not available, doesn’t say when it might be), turned printer off/on.  HP Instant Ink message says they can’t send a new cartridge till the “fault” is fixed.  When I enter my printer type, the chat tells me it’s not recognised.  Despite being available on the drop down menu!!

arrggh!

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