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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-01-2020 08:23 AM

HP Recommended
Product: Envy 6032

Hi- I received my new HP Envy 6032 from Currys and set it up with the HP Smart app. The documentation/deal referenced a 5 month free trial included with my purchase and to redeem during the first 7 days of set-up. I've set the printer up OK and enrolled in the free 15 pages per month plan but it didn't give an option to redeem the '5 month free trial'. I checked on the HP Instant Ink site and My Plan and it doesn't give any indication there that I'm currently on the '5 month' free trial. It doesn't say anywhere the period of time this trial is for so I'm unsure if this was the 5 month deal. It's not very clear. Please can you help me?

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