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‎11-01-2020 10:29 PM

HP Recommended
Product: HP Envy H8-1049
Operating System: Microsoft Windows 10 (64-bit)

My original beats audio driver has been replaced by another one since my update to Windows 10.  I tried to install the IDT audio drivers for both Windows 8 and 8.1 (64 bit) but I get an error message for both that says that the driver software could not be installed because it is incompatible with the operating system.  

 

Is there another version available that can be successfully installed or can I use the Recovery Manager and get the original one back.  Unbelievable that HP and/or Microsoft would provide a generic driver that does not provide an equivalent user experience.  

 

Any advice/guidance would be most appreciated 

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