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mgoeke6247
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‎11-02-2020 07:19 PM

HP Recommended
Product: HP Officejet 5740
Operating System: Other

I just opened my printer from the box and it has a message saying "the print carriage cannot move. Open the ink cartridge access door,clear any paper jam or obstruction, and select OK". I don't see anything blocking it unless I'm missing something. I just got this today please help!

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