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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
11-04-2020 11:49 AM
HP Recommended
Product: HP Envy Photo 7100 series
Operating System: Microsoft Windows 10 (64-bit)
I can no longer use HP Smart from my Win10 to scan from my HP Envy Photo 7100 series printer.
Works fine from my iPad and used to work from my Windows computer earlier.
No problems with printing.
Can scan if I use HP Scan but HP Smart just says Scanner Problem when clicking on Scan.
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