• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 27q
Microsoft Windows 10 (64-bit)

I have recently replaced my monitor with a new HP 27q 27" monitor.

When connecting this to my computer, it will display in a maximum of 1280 x 800 resolution, where this should be capable of displaying 2560 x 1440.

 

I have a second monitor that is identical and displays at the correct resolution.

 

This is connected to my Dell Laptop, via a docking station. The Docking station has a mini HDMI connector to a Displayport connector on the monitor.

 

When connecting, Windows flags an alert that the optimum resolution to display is 2560 x 1440, however the only options available for selection are:

 

800 x 600

1024 x 768

1280 x 720

1280 x 800

 

Any advice would be welcomed!

Richard

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.