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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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11-09-2020 11:30 AM
After the recent upgrade install of HP Smart App, the Edit/Done is not working. I scan my doc first. Then hit Edit to change orientation from landscape to portrait view. I then hit "done". Then nothing is saved from my edit. Either one of two things happen. First, the page in my scanned doc does not turn to portrait and stays the same in landscape view. Or Second, my page in scanned doc turns to portrait mode yet covers my page with a solid rectangle block over 3/4 page. Block becomes different colors, from black to red to white. Tried saving scanned doc when in this view. Saved Scanned Doc is saved like covered up block. What else can I do?
Solved! Go to Solution.