• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

‎11-11-2020 05:30 AM - edited ‎11-11-2020 07:10 AM

HP Recommended
Product: HP Pavilion 15 Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, having a ongoing issues with my hp notebook.  The issues seems to be when ever i plug in the charger (120W) , the laptop becomes really slow. I used a program called Speccy and noticed that the cpu multiplier goes down to x4.00 when the charger is plugged in and will not budge.

 

i've looked at the power options and made sure everything is on best performance.

I've  updated my BIOS to the latest version

I've updated all HP software and my drivers

I've done a little tinkering in the registry, added PowerThrottleOff to the registry, and changed intellppm start from 3 to 4

I've tried looking at BIOS settings but there's not many options there.

 

O.S WINDOWS 10 64BIT

INTEL i7 processor 7500U Dual Core

 

any help would be appreciated 

 

thank you 🙂

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.