• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎11-13-2020 09:00 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

New HP EliteBook x360 830 G6 webcam shows a black screen when using video.  All the drivers are up to date and there's no door covering the camera lenses.  I do notice a black and white diagonal lines inside the lens and not certain why.  The camera worked fine when I first purchased the laptop.  This Elitebook has  HP SureView and something called NFC .  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.