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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎11-21-2020 04:50 AM

HP Recommended
Product: Envy 6010
Operating System: Microsoft Windows 10 (32-bit)

Hi

I signed up to instant ink for my new printer Envy 6010 on the day it arrived. My account page doesn't show the free trial. Box and leaflet says 2 months free trial but there was no code or anything and wasn't prompted during enrollment re a trial. How do I know if the trial is in place?

I am currently using the ink that came with the printer and ink status shows as not started yet. I have been printing but summary shows 0 pages printed. Will the trial show once first instant inks are put in? Dont want to lose out on trial if I leave it past the 7 days from setup. 

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