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HP Recommended
HP Pavilion Gaming Desktop 690-00xx
Microsoft Windows 10 (64-bit)

Hi

 

The  Bluetooth on my desktop has stopped working? my Phillips headphones will pair and connect but there is no sound? have tried uninstalling and reinstalling but makes no difference! However they pair and connect with my laptop and there is sound!

I purchased a cheap pair just to try and have the same problem! Although I have sound if I use a wired pair of speakers! Very frustrating! Any thoughts would be much appreciated!

Thanks

John.

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