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HP Recommended
HP Elitebook 830 G5
Microsoft Windows 10 (64-bit)

Hi,

I'm having a hard time to downgrade my BIOS from version 01.14.01 Rev.A to an older version (01.08.01 Rev.A).


More details

My laptop decided to upgrade the BIOS by itself (or perhaps it was through Windows Update) to the 01.14.01 Rev.A version. The problem is, I tested every BIOS updates in the past and the one I find most stable is 01.08.01 Rev.A. Every other newer update going forward just makes my laptop very slow and hot (this version included). I work in a very silent environment and every the laptop gets hot, it rams up the fan which bothers me and other peoples in my office a lot.

I tried to downgrade the BIOS as I did last time after upgrading, but I always got a message saying : "BIOS update denied by system policy", which is very strange because I checked everywhere in the BIOS and I did not found any option that would block a BIOS update. I even tried reset the BIOS to default settings by I'm still facing the same problem with the same message.

 

My questions :

Can you please suggest a solution to my problem ? Maybe I'm missing something...
Moreover, my machine is still under warranty, if the problem cannot be fixed by myself, can a technician come to my place and fix it ? (I live in Paris, France by the way).

Thanks for reading !

 

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