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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-25-2020 03:21 PM

HP Recommended
Product: HP Smart Tank 515
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

All lights and dashboard icons on the printer blink.

 

I have a video I could show but I cannot find a way to upload it here.

 

The support page for the printer series does not present a case for having all lights  and dashboard icons blinking. Opening the front to check the cartridges is useless because the cartridges do not move to the center.  Turning off the printer and restarting it does not solve the problem.

 

Please somebody help! The printer is not even 1 year old and the ink tanks are in the 50-60% region and never got emptied in its lifetime.

 

Thanks

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