11-27-2020 02:31 AM
Hi! I have printer Officejet 6700 Premium e-All-in-One. After updating the software, printer shows an error ink cartridges. Everything was working fine until the firmware was updated.
Actual firmware version: MPM3CN1827DR
I read on this forum that I'm not the only one with this problem. Unfortunately, it was HP firmware update that damaged my printer. I am not going to replace the ink cartridges as I have full new ink cartridges. I expect help from HP Support.
Below I am attaching photos from the printer and software: