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Amadek
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HP Recommended
HP Officejet 6700 Premium AIO
Microsoft Windows 10 (64-bit)

Hi! I have printer Officejet 6700 Premium e-All-in-One. After updating the software, printer shows an error ink cartridges. Everything was working fine until the firmware was updated.

Actual firmware version: MPM3CN1827DR 

 

I read on this forum that I'm not the only one with this problem. Unfortunately, it was HP firmware update that damaged my printer. I am not going to replace the ink cartridges as I have full new ink cartridges. I expect help from HP Support.

 

Below I am attaching photos from the printer and software:

 

info1.jpg

info2.jpg

 

IMG_20201126_155844.jpg

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