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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-30-2020 02:29 PM

HP Recommended
Product: Photosmart 6520
Operating System: macOS 10.12 Sierra

My quality report is missing the black ink. I just replaced all my cartridges and they should be working but the black one isn't. I cleaned the printer-head, tried changing the photo settings to glossy, and cleaned the vent on the cartridge. Is it possible I have a faulty cartridge?! Even though I just bought it a month ago? Can I get a replacement for free? Does anyone have any help

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