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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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12-01-2020 12:43 PM
HP Recommended
Product: OMEN by HP Laptop W2N35UA#ABA
Operating System: Microsoft Windows 10 (64-bit)
HP Omen Laptop - product number :W2N35UA#ABA
Microphone is not working, all troubleshooting via windwows, and HP Support Assistant Audio Check show that it is working. I also updated drivers via HP Support Assistant to no avail.
In windows sound settings, and under the recording tab i see microphone array enabled, but i cannot get the green bars to light up indicating a working microphone.
If i attach a usb logitech headset with microphone, same thing. The headphones will work, but the microphone will not.
This is a software issue, and not a hardware one if new hardware also does not work.
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