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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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12-02-2020 04:19 AM - edited 12-02-2020 03:28 PM
For some reason, I am unable to setup my printer correctly and print from a specific Laptop, running Windows 10 - Home Edition, 64 bit.
I am printing successfully from a number of other devices, but not from this laptop.
I have tried uninstalling / reinstalling everything, removing old drivers via printui /s, installing via means of the HP Smart. Every signle time the installation completes, the printer is being recognized but I always get an error "Could not print on ... " and in the printer queue I get a generic ERROR. I tried using the doctor app to no avai.
Any suggestinons as to how to troubleshoot the issue ?