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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Envy Photo 7134

II cannot run the set up procedure of my new Envy Photo 7134 printer, because the set up stops with "Use SETUP cartridges that came with your printer" in the display. But the cartridges in the printer ARE the set up cartridges (it even says so on the label). Performed the "semi full" reset and the "OOBE" reset several times, (as suggested by the WhatsApp helpline in the UK) with and without the cartridges installed. Nothing helps, set up procedure stops with the same error announcement "Use SETUP cartridges that came with your printer"

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