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‎12-04-2020 10:34 AM

HP Recommended
Product: Omen 15-ce198wm
Operating System: Microsoft Windows 10 (64-bit)

My Omen will not restart , was having problems with software ,pc matic , contacted them about the problem , and did what they asked me to do , after doing the process the latop shut down and to do a restart , it shut down and restarted and shut down and did not restart so i pushed the start button , comes on and goes back off , no fan running or movement , removed the battery and held down the power button to remove power build up in the system , Plugged the power cord in without battery connected and still no start only red power light on and then off for 2 seconds , put battery back in and tried with just battery power same thing 2 second light , tryied then with power cord and battery connected and same thing , laptop is little over 1.5 yrs old . thanks if anyone can help with no start problem

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