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Hp 5020


This printer is driving me insane!!! This is the second one from hp I have had and nothing but problems 

I cancelled my ink payment as I am not using printer as much now, 

my printer is now totally blocked from printing out anything despite having ink left in it which I have already paid for!!!!!!! Printer says offline from computer 

can’t seem to log back into set up printer ink monthly so I can use printer again!!  Wouldn’t have stopped payment if I knew I wouldn’t be able to use my printer again!! Feel like it’s a total con, can’t use printer ink I have already paid for it’s a joke 

any help would be great as I have looked online and the virtual agent is no help 


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