Showing results for 
Search instead for 
Did you mean: 
New member
3 2 0 0
Flag Post
HP Recommended
Office Jet 6700
Microsoft Windows 7 (64-bit)

I am getting a printer failure message on the display.  It says "There is a problem with the printer or ink system.  Turn off then on."  That did not correct the issue.

There is no error code displayed.  Using the Print and Scan doctor I see that the Cyan cartridge has a shaidFailure.  I removed all cartridges and cleaned the contacts with alcohol. It made no difference with the Cyan cartridge.


The printer works fine as a scanner!



Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation