• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎12-08-2020 07:15 AM

HP Recommended
Product: HP ProBook 440 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I have an issue with my new ProBook 440 G7. I've installed new BIOS update and after that my webcam stopped working.

It's listed in device manager as 'USB Boot'. I've tried all drivers, each and every advice I could find, but couldn't resolve the issue.

In device manager hardware ids: USB\VID_0BDA&PID_5846. Please help, I need it for work, can't believe that a new laptop has such a failure

 Thanks in advance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.