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12-10-2020 12:22 AM
I haven't used ADF for a long time. All of a sudden the printer gives me an error on it's screen that say ADF has a paper jamb.
I have thoroughly opened up ADF access lid and examined and not paper or shreds of paper. I have gone through the unplugging cord from printer while on, waiting and then plugging it back in after a minute. Instructions tell you to turn it back on. Well as soon as I plug it back in it comes back on without having to touch on/off button. I have even waited about 5 minutes to let any latent voltage settle out before I plug it back in. This "fix" doesn't do anything. I still keep getting the same error messege about a paper jamb in the ADF. I can still print though, just not scan. Anybody have any idea's to help with this??