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‎12-11-2020 04:17 AM

HP Recommended
Product: HP Officejet 4630
Operating System: Microsoft Windows 10 (64-bit)

I keep getting the Print Cartridge cannot move error. I've followed all the steps to clearing a possible paper jam but found nothing. I've also done a complete power down and restart but to no avail. Could the issue be a lack of white grease on the carriage bar that the print head moves along? Would the printer mistake slow carriage movement for a paper jam? 

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