Create an account on the HP Community to personalize your profile and ask a question
12-13-2020 04:21 PM - edited 12-13-2020 04:26 PM
I just recently got my HP OMEN 15 2020 (AMD). My configuration has a Ryzen 7 4800H and RTX 2060. Straight out the box, I noticed that the CPU temps were incredibly high. Using HP Gaming Hub and HWInfo64, I see that it rests around 45-60 degrees Celsius on idle, which is out of the ordinary because this machine is praised for its cooling. During gaming however, the CPU stays relatively cool, reaching 70-80 degrees Celsius (with max fans enabled). Furthermore, even on idle, fans are almost always on and are annoyingly loud. I have turned off fans always on in the BIOS settings but the fans are still ramping up constantly. I'm planning to use this for school and this will certainly cause problems. Is there something wrong with the hardware? I would appreciate all the help I can get.