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TrevorMc
Level 2
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HP Recommended
HP Pavilion 550-154na desktop pc
Microsoft Windows 10 (64-bit)

DVD/CD drive has stopped burning disks. HP diagnostics indicate possibility of hardware failure, giving code 90F21Q-80PAAV-X87T61-6HHX03. Would fit a new drive but also see current discussions on Microsoft pages suggesting problems with GUD0N drives due to Microsoft updates. Is there a way I can confirm if this is down to hardware or software? Thanks so much.

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