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HP Recommended
envy 13
Microsoft Windows 10 (64-bit)

On a number of occasions the sound from then internal speakers has dropped off, and a very quiet "tinny" sound is all that is left. I have followed various suggestions, and eventually (though with different levels of advice and instructions using HP Assistant, community and HP Support ) the sound have eventually returned. Sometimes a reboot, sometimes a hard reset, sometimes uninstalling the Realtek driver and allowing it to be reinstalled on rebooting, etc, etc, etc.

This time though (having worked without fail for a month or so) I cannot get it back.

PLEASE SOMEONE HELP with a PERMANT fix!!!

 

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