-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
12-21-2020 05:03 PM
I have two T730's with problems. They are both 2-3 years old. One was getting encoder strip related errors. in the past, I have cleaned them with a lint free cloth and a little water. When I cleaned this one, the mask printing came off. I've never had that happen using water before. Has anyone seen this? I have to get a new encoder strip.
The cutter in the other plotters rattles loudly all the way across. It seems to be very sloppy. I noticed one of the O-rings is cracked. I used to see this problem on the DJ 105x plotters and replaced the O-rings. I figured by now HP had switch to more durable O-rings but I guess not. The other problem is a possible ink leak. While looking at the cutter problem and running a test print, there was black ink smearing on the patterns. There is black ink practically dripping off the printhead. Has anyone see this? I guess I'll have to order a replacement printhead, clean the mess up, and hope this was a one-off thing.
Chris