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‎12-23-2020 12:56 PM

HP Recommended
Product: HP Envy 6400
Operating System: Microsoft Windows 10 (64-bit)

Today for some reason the printer printed a blank page (no ink was used) and yet the page was deducted from my monthly total.

 

I have also noticed that while printing, if the printer throws an error (and therefore does a partial print or doesn't print at all) the page that caused the error is deducted from the monthly quota.

 

Is this normal? It seems unfair that printer errors are counted as valid prints. 

 

On the other hand it seems that the calibration procedure doesn't consume the monthly quota. (which is good)

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