Create an account on the HP Community to personalize your profile and ask a question
12-27-2020 06:56 PM
Every time I want to print something, even if it’s just one page, the printer keeps feeding paper through after the printing has been complete. It keeps feeding paper without printing anything until one page stops halfway through and then it says it has a paper jam. I take the paper out, make sure there isn’t anything stuck inside, reload the paper and it will do the same thing.
Can anybody please help me with this? I’ve spent a long time trying to fix this issue and it won’t go away. I’ve followed some advice on here with paper jamming issues by unplugging the printer from the back and from the source of power itself and restarting it, but it hasn’t helped. I hope there’s another solution other than buying a new printer. 😞