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‎12-28-2020 11:29 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

 This is a follow up to the last post I did a few months ago. I was unable to follow up on any of the attempts to fix it as if it would had bricked my computer I would no longer have a computer for school. I was finally able to try some of the suggested solutions from this forum, from the Microsoft windows forums, and from the virtual agent from the HP support assistant. First I tried to do a system restore but as I had no restore to go back on I couldn't do it. Next I tried repairing windows through the windows recovery environment. I clicked troubleshoot> advanced options> start up repair. Now the laptop is constantly rebooting with kmod exception not handled. I am unable to do anything. Note I had to do this through a USB as before I was unable many different things and what not. Now I am unable to do anything. 

 

 

 

 

Link to old post- https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Constant-BSOD-errors/m-p/783793...

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.