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shelly2001
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HP Recommended
Envy x360
Microsoft Windows 10 (64-bit)

I purchased a HP ENVY x360 laptop 1 yr and 9 months ago. The right hinge of the laptop is falling off and I am unable to close my laptop. 
It has come to my attention that this is a common issue that HP deal with and I was wondering if you could come up with a solution to this problem. I have taken great care of my laptop hence why this issue has only occurred recently. 

Not only that, I have upcoming online exams and I need this issue resolved before then as I am worried my laptop will break midway through my exam. 

I hope we can up with a solution to this problem soon. 

 

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