12-29-2020 03:41 PM
I finally upgraded from Win7 to Win10. My HP-6978 worked flawlessly with Win 7. With Win 10 Pro, it prints fine. But when I try to scan to Win 10, I get "Connection Unsuccessful -- The scan could not be completed. Make sure the computer is connected to the printer and then try again." My printer is cable-connected to the same house router that my Dell OptiPlex is connected to. Anyone with ideas, I hope?