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‎12-30-2020 05:56 AM

HP Recommended
Product: HP OfficeJet 8040 All-in-One with Neat

The following url https://support.hp.com/us-en/document/c05211712 list HP Prints that no longer support web-service. 

 

Printers may display :

  • Server Connection Error. There was a problem connecting to the server. Press retry, or OK to exit.
  • Web Services Problem. Problem connecting to Web Services server.
  • Server Connection Error. Unable to connect to Web Services. Confirm internet access and try again.

I have an HP officeJet 8040  which is not in the list and I receive the following error when trying to enable web service for HPeprint.

  • Server Connection Error. There was a problem connecting to the server. Press retry, or OK to exit.

I have tried a various troubleshooting suggestions including setting a manual DNS 

 

 

 

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