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‎12-30-2020 09:51 AM

HP Recommended
Product: Sprocket 200

Sprocket 200 will not charge and will not turn on. Flashing red light while charging and while not charging will show no lights at all. Have tried resetting and have tried turning on but this will not work. It is also out of warranty so it seems there is nothing I can do. I am very upset as this has not been used much and has never been dropped so should still work. Every second flashing light while charging makes a slight clicking sound and flashes another colour for a split second. Very disappointed. I have many hp products and have never had an issue with them until now. Please help, thank you, Ciara.

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