• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Elitebook 8770W
Microsoft Windows 10 (64-bit)

I have a HP Elitebook 8770W with an nVidia Quadro K3000M graphics card and Windows 10 as the OS. I recently got a second monitor and was trying to make a two monitor (and the laptop screen as a third) setup. I used VGA on my old monitor and had a HDMI to DVI cable for the new one. Because my laptop only has VGA and DisplayPort, i got a DisplayPort to HDMI adapter. I connected everything and it worked fine. But then, i disconnected the signal cables and switched them (moved the VGA to the monitor which previously had the DVI and vice-versa). After that, only whichever monitor was connected via the VGA cable worked. I got another VGA cable and a docking station and connected the monitors using two VGA cables. Still, only the one that I connected using the old cable worked. All cables and ports (in the laptop and the docking station) were tested with other laptops and monitors and they all work. I also tried updating the graphics drivers, making a clean driver installation, uninstalling the graphics drivers from device manager and reinstalling (via Device Manager and manually). Nothing worked. Still, I was only able to connect one monitor (whichever one of the two) using my old VGA cable. Whenever I connect one of the monitors using another cable, it turns on as if it's getting a signal, but then it displays the "no signal" screen and goes into standby. Other monitors work and I even connected two at once (to make sure my laptop could still connect to more that one monitor). Any suggestions? I thought maybe the monitors are the issue, but I can't seem to figure out how.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.