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‎01-01-2021 09:21 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Maybe someone here can help me solve this issue: the Keyboard Backlight on my new Envy x360 times out after 30 seconds. There is no option to adjust in device setting or the BIOS.

 

I appreciate what HP has done to improve battery life, however my device will be plugged in, on my desk 99% of the time. I am working from home until it is dark outside almost every day, and make constant typos because this tiny setting is not adjustable. It seems like HP is going out of their way to take this flexibility away from us. Like, there has to be an additional layer of protocol telling the backlight to turn off after a certain period of time, you would think after so many customer complaints about this topic, their devs would take 30 mins to add this functionality.

 

Sorry, HP. Unless someone here has a workaround for me to try, It looks like you will lose yet another sale because of something that is extremely easy to address. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.