• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎01-04-2021 06:04 AM

HP Recommended
Product: HP2722
Operating System: macOS 10.15 Catalina

I recently purchased an HP2722 printer.

Connected without problem to the network and works fine when first powered on using AirPrint from my MacBook Air 2020, iPad Pro 11 and iPhone 8 but after approximately 2 hours it will no longer wake up when I try to print over the network. The HP app on the Mac and iPad show it is ready but it doesn't respond.

My previous printer which was also an HP would wake up and print even if it hadn't been used for days.

Please help as the printer is located in a different room to my study and I have to walk to it and power it off and on to get it to work again.

Thanks

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.